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Batavia Police Department

Chief Shawn Heubusch
bataviapolice.org
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Public Safety Announcement: Beware of EZ Pass Scam via Text Message

The Batavia Police Department is warning the public about a recent scam targeting EZ Pass users via text message. Scammers are sending fraudulent texts claiming to be from EZ Pass, stating that your account has been compromised or that you owe a toll fee.

Here's what you need to know:

Be cautious of unsolicited texts: If you receive a text message claiming to be from EZ Pass, do not respond or click on any links. Legitimate EZ Pass communications will never ask for personal or financial information via text.

Verify the sender: Check the sender's phone number or email address to ensure it is legitimate. EZ Pass will never use suspicious or generic sender information.

Do not provide personal information: Never share your username, password, credit card information, or other sensitive details in response to a text message.

Report suspicious activity: If you receive a suspicious text, report it to the EZ Pass customer service department and the Federal Trade Commission (FTC).

Protect yourself: Regularly monitor your EZ Pass account for suspicious activity.

Keep your account information and passwords secure.

Be wary of generic or urgent messages demanding immediate action.

Remember: The Batavia Police Department and EZ Pass will never ask for personal or financial information via text message or email.

If you're unsure about the authenticity of a message, err on the side of caution and contact the authorities. Stay safe, and stay informed!

Created Apr 18, 2025 @ 8:54 AM
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Batavia PD
10 W Main Street
Batavia, NY 14020
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