CONTACTING THE CITY OF BATAVIA FOR QUESTIONS OR SERVICE REQUESTS

A short guide on how to navigate local City services

The City of Batavia wants to remind residents how to access the various City departments for service requests or questions. Below is a listing of Departments and what different services they perform throughout the City.

“The City of Batavia employs 150 professionals, working different shifts and schedules, on behalf of the residents of the City to maintain public safety, provide fire protection, maintain streets, water, sewer, enforce local codes/ordinances, issue building permits, marriage certificates, hunting and fishing licenses, as well as many other services. Access to these services are important and the guide below is a quick index of the main services each department performs, and how to contact the department,” said Rachael Tabelski, City Manager.

If you are experiencing an emergency always call 911.

Department/Office	Contact	Services Provided
Emergency Situations (Fire, Crimes in Progress, etc.)	Call 911	Dispatch Police and Fire Services
Police Department	Phone: 585-345-6350 bataviapolice.org Email: “Contact Us” page of bataviapolice.org Address: 10 West Main St.	Police records and reports Accident reports Police records check Tenant background check Community policing Crime prevention education School Resource Officer Property owner foil request Vacation home check Traffic complaints Camera registry Alarm Registry Safe trade location Sex offender registration/house check
Fire Department	Phone: 585-345-6375 Web Contact: https://www.batavianewyork.com/home/webforms/contact-form Address: 18 Evans St.	Fire protection Fire investigation Fire prevention education Fire safety inspections CRS flood information Emergency preparedness Child passenger safety inspection/installation Smoke detector service Open burning questions
Bureau of Inspections	Phone: 585-345-6345 Web Contact: https://www.batavianewyork.com/home/webforms/contact-form Address: One Batavia City Centre	Reporting tall grass Reporting trash left on property Reporting cars parked in grass Reporting cars parked across sidewalk Street opening permits Vacant property issues Exterior code issues/violations on homes Junk cars Permits Inspections Information on flood plain and flood insurance
Bureau of Maintenance	Phone: 585-345-6400 option # 1 Web Contact https://www.batavianewyork.com/home/webforms/contact-form Address: 147 Walnut St.	Issues with City trees Reporting potholes Reporting street sign damage Snow plowing questions Sidewalk issues City parks Street opening/closing permits Yard waste station
DPW Administration & Bureau of Waster and Wastewater	Phone: 585-345-6325 Web Contact: https://www.batavianewyork.com/home/webforms/contact-form Address: One Batavia City Centre	Street light issues Traffic signal problems Community Garden Cross walk issues Fire hydrant issues Water or Sewer issues Sanitary and storm water issues



City Clerk’s Office	Phone: 585 345-6305 Web Contact: https://www.batavianewyork.com/home/webforms/contact-form Address: One Batavia City Centre	Birth, death and marriage certificates Marriage licenses Dog licenses Handicap parking tags Payment of tax, water and other bills Hunting and fishing licenses FOIL requests Event applications Overnight parking permits Pavilion rentals Pavilion rentals
Assessor’s Office	Phone: 585-345-6301 Web Contact: https://www.batavianewyork.com/home/webforms/contact-form Address: One Batavia City Centre	Assessment questions Grievance Property records Tax rolls Property tax exemptions
City Manager’s Office	Phone: 585-345-6330 Web Contact: https://www.batavianewyork.com/home/webforms/contact-form Address: One Batavia City Centre	General legislative requests Budget questions Contract questions Community engagement opportunities Assistant forming Neighborhood Action committees Finance Human resources Media requests Youth programs Comprehensive plan questions

Created May 20, 2021 @ 7:54 AM