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FAQ
How do I recognize an officer(s)?
Please complete the form below and submit to CSPD administrative offices on the lower level of the municipal center between the hours of 9:00 a.m. - 4:00 p.m. Monday-Friday.
DOWNLOAD CITIZEN POSITIVE FEEDBACK FORM HERE
Who can I call outside of regular office hours?
If you have an EMERGENCY dail 9-1-1
If you are outside regular office hours (Monday-Tuesday-Wednesday from 9AM - 3PM) you may reach an officer anytime by calling Allegheny County Dispatch at 412-473-3056 to have an officer meet you at the police station.
Where can my overnight guest park?
There is NO overnight parking when there is inclement weather or the threat of inclement weather.
Overnight guests must call the police department, preferably by 3 p.m. at 412-885-9300, ext 120. Leave the date/day you are calling, your name and a phone number, the description of the car and its license plate number, and the address where the car will be parked.
The above procedure should be followed every day that the car will be parked on the street.
How do I pay a parking tag?
ALL FINES ARE DUE THE FRIDAY AFTER THE TAG IS ISSUED.
- You can mail a check or money order to: Castle Shannon Police Department, 3310 McRoberts Road, Pittsburgh, PA 15234.
- You can pay in person Mondays-Tuesdays-Wednesdays from 9AM - 3 PM. Checks, Money Orders and Cash are accepted. (NO COINS WILL BE ACCEPTED)
- There is a black payment box outside of the Borough Administration Office and the Police Department Office.
- We can now accept credit card payments - go to the PAYMENTS tab on our website and follow the easy instructions. NOTE: there is a 'Service Fee' accessed to each credit card payment.
- If it is after municipal building hours there is a silver payment box outside the front entrance of the borough building. Please make sure your payment is in an envelope and marked ticket payment so that it can be properly processed.
Who needs a permit to canvass in Castle Shannon?
Anyone selling products or services door-to-door.
Please click here for more information - https://crimewatch.net/us/pa/allegheny/castle-shannon-pd/24171/forms/solicitor-information
How much is a parking tag?
ALL FINES ARE DUE THE FRIDAY AFTER THE TAG IS ISSUED.
Most parking tags are $10.00 and payable by check, cash or money order or can be paid on-line at csboro.com under the payments tab - make sure you choose $10 from the drop-down menu.
If you were in a 'limited 2 hour parking area' the fine is $35.00 (#5 violation) and payable by check, cash or money order or can be paid on-line at csboro.com under the payments tab - make sure you choose $35 from the drop-down menu.
Police non-emergency number?
Monday-Tuesday-Wednesday ~ 9:00AM - 3:00PM ~ 412-885-9300, ext 111
Is there OVERNIGHT parking in Castle Shannon?
There is NO on-street overnight parking on MOST streets in Castle Shannon between the hours of 2 a.m.-6 a.m.
In some areas there are exceptions. Please check with your real estate representative or potential landlord or call during regular business hours (Monday-Tuesday-Wednesday from 9AM - 3 PM)
There are NO exceptions if there is inclement weather or the threat of inclement weather.
What is the police department address?
3310 McRoberts Road, Pittsburgh, PA 15234 ~ 412-885-9300
Regular Office Hours are Monday-Tuesday-Wednesday from 9AM - 3 PM
How do I lodge a complaint against an officer?
Please complete the form below and submit to CSPD administrative offices on the lower level of the municipal center between the hours of 9:00 a.m. - 4:00 p.m. Monday-Friday.
DOWNLOAD CITIZEN COMPLAINT FORM HERE
Where can I be fingerprinted?
CASTLE SHANNON POLICE DEPARTMENT DOES NOT DO FINGERPRINTING.
The closest available fingerprint facility is:
IdentoGO - Located in the Back Office Plus, 4607 Library Road, Suite 220, Bethel Park, PA 15102 - 412-283-4046.
Pre-enroll @ http://www.identogo.com
How can I acquire an Accident Report?
You can purchase an accident report for $15.00 with either cash or check at the CSPD, 3310 McRoberts Road, Castle Shannon, PA 15234 or on-line with a CC at www.crashdocs.org