We have recently received several reports of the theft of Amazon packages from the Royersford and Collegeville sections of Upper Providence Township. Here are a few tips to help us in the investigation and to keep your packages from being stolen.

• Invest in a security camera. The popularity of security cameras is growing, and having video or photographs of the possible suspects is helpful in an investigation. Affordable options for under $40 can be found online, as well as higher tech options such as doorbell cameras that connect to your smartphone. 
• Have your packages delivered elsewhere. If it's allowed, have them sent to your office, or to a neighbor you trust who will be home during delivery.
• Work with the shipping carriers. Specify exactly where to leave packages, schedule a delivery window or day, or have packages held at the facility. 
• Get your package delivered to a nearby locker. Check if the retailer offers this as an option, and pick up your package at your own convenience. 
• Consider a private mailbox. USPS, UPS and other shipping companies offer these options. 

Here are the steps to take if your package is stolen: 

• Search everywhere. Look behind and under objects, check with neighbors, your apartment office, and previous addresses for your package. 
• Locate the tracking number. Pull up the tracking details and ensure the package was indeed delivered, and where the package was left. 
• Contact customer service. Reach out to the online retailer and file a report or claim. 
• Contact the shipping carrier. They can also work with the retailer directly on the matter.
• File a police report by calling the non-emergency line 610-489-9332.