***UPDATE***: 7/12/2025  7:00 am  Good News! The 9-1-1 impairment in Pennsylvania has been contained and the situation is stable. 

Please check Berks County Courthouse and Government Services Center for further information. 

 https://www.facebook.com/share/p/1CxAtob3Hu/

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7/11/2025 3:30 pm  The Berks County Department of Emergency Services has been notified of technical issues affecting 9-1-1 call delivery across Pennsylvania.

PEMA and its call handling provider are actively investigating.

Berks County residents needing to reach 9-1-1 should attempt to dial 9-1-1 first.

If the call does not connect, please hang up and dial 610-655-4911.

Please do not "test" 9-1-1. This alternative number is provided for emergency use only if 9-1-1 is unavailable.

Check Berks County DES social media or www.sheidpd.org for updates.