A resident received multiple phone calls from a scammer posing as a representative from the Police & Fire Federal Credit Union's fraud department. The scammer inquired about the resident’s account and CashApp transactions. The resident did not provide any information, ended the call, and contacted the credit union directly, which confirmed they do not call customers for such inquiries. This was a phishing scam attempt. Residents are advised not to engage with callers requesting banking information and to contact their bank directly for verification.

For others, here are some key takeaways to protect yourself from similar scams:

1. Never share personal or banking information over the phone unless you initiate the call to a verified number.
2. Verify the caller by contacting your financial institution directly using their official phone number.
3. Be cautious of urgent or threatening language, as scammers often try to create a sense of urgency.
4. Report the scam to your bank, local authorities, or the Federal Trade Commission (FTC) at www.reportfraud.ftc.gov.
5. Block and report the number to prevent future scam calls.

Staying vigilant is the best way to avoid falling victim to phone scams!